Privacy Policy
🔍 Data-Collection Inventory # Where / When we collect data Exactly what we collect Why we collect it (lawful basis) Where & how it’s stored / protected Who else sees it & why 1 Contact / InstaAudit form (website) • Name (required) • Email (required) • Instagram @handle (required) • Free-text message Public posts • Prepare the Instagram audit you asked for (contract) • Follow-up about next steps (legitimate interest) • Supabase (EU region) PostgreSQL DB • Encrypted at rest (AES-256) • Access logged & limited to 2 staff • Gemini—to draft parts of the audit (processor of the analyses) 2 Newsletter sign-up (“Neuron”) • Email • Send AI-news updates you opted into (consent) • Relevance AI (EU end-point) mailing list, encrypted in transit & rest Relevance AI – email delivery provider 3 Future paid plans / checkout • Billing name & address • Card details (tokenised) • VAT / Tax ID (if needed) • Process payment (contract) • Meet tax obligations (legal duty) • Stripe vault (PCI-DSS compliant) • We only store Stripe tokens • Stripe – payment processor • Accountants (anonymised invoices) 4 Website analytics (all pages) • IP-derived city/region • Device & browser data • Pages visited & dwell time • Understand site performance & interest areas (legitimate interest) • Vercel Web Analytics (EU servers) • Data never leaves Vercel — (aggregated, no personal sharing) 5 Embedded YouTube videos • Google sets “VISITOR_INFO1_LIVE”, etc. • Viewer IP & device-fingerprint • Display video & count legitimate views (legitimate interest) • Google’s own servers; we do not store this data • Google/YouTube – host & analytics 6 Support emails / live chat • Email address • Whatever you write • Solve your request (contract) • Google Workspace mail (EU data region) • TLS enforced — 7 Cookie-consent choice • Consent flag (“cookies-accepted”: true/false) • Remember your preference (legal duty under GDPR/CCPA) • First-party cookie, 12 months, HTTP-only — 🛡️ How we protect all personal data Measure Detail Encryption in transit TLS 1.3 or better on every endpoint Encryption at rest AES-256 across Supabase, Vercel, Stripe Access control Role-based; MFA on every admin account Back-ups Daily encrypted snapshots, 30-day retention Auditing & logging Access logs retained 12 months, reviewed quarterly Third-party agreements Data-processing agreements (DPAs) in place with Vercel, Supabase, Resend, Stripe 🤝 Third-party processors (summary list) Service Role Data they may process Vercel Hosting & analytics IP metadata, page hits Supabase Database & auth All form/app data Gemini Audit and Text generation for Social Audits Scraped Public posts on social media and Bio, using apify actors so we can get the client feedback about his presence and what he can improve Stripe Payments Billing & tokenised card details Resend Email delivery Newsletter addresses Google / YouTube Video hosting & view counts IP, cookies (see Cookie section) Each processor is bound by contract not to sell or reuse your data and to keep industry-standard security. 👤 Your rights & how to use them Right (GDPR, CCPA, etc.) What it means How to exercise Access Ask for a copy of the data we hold on you. Email privacy@abdoai.com with subject “Data Access Request”. Correction Fix inaccurate or incomplete data. Same email; tell us what needs changing. Deletion / Erasure Have your personal data deleted. Email request; we erase within 30 days unless law requires retention. Portability Get your data in a machine-readable file. We’ll supply CSV/JSON within 30 days. Withdraw consent Stop newsletters or analytics cookies. Click “unsubscribe” link or clear cookies; or email us. Opt-out of “sale” (CCPA) We don’t sell data, but you can confirm. Email us; we’ll confirm within 15 days. 🍪 Cookies & Tracking Cookie type Example cookie Purpose Lifespan Consent needed? Essential vercel-defense Load-balancing & security Session No Preference cookies-accepted Stores banner choice 12 months No (set after click) Analytics _vercel_analytics_session Page-view counts 30 minutes Yes – blocked until “Accept” Third-party (YouTube) VISITOR_INFO1_LIVE, YSC Embedded video stats Up to 6 months Yes (YouTube sets after play) We honour your choice via the cookie banner; nothing except essential cookies loads until you click Accept. 📬 Contact for privacy matters Email: privacy@abdoai.com Need a shorter snippet? We collect only what we need to deliver your AI audits, newsletter, and future SaaS tools; we never sell your data; you can email privacy@abdoai.com any time to see, fix, or delete your info.